Colonial Plumbing & Heating Co., Inc.
Review Summary
- Positive Experiences: Customers consistently praise the technicians' knowledge, professionalism, and efficiency. Specific technicians mentioned include Noah, Carter, Landon, John, Lawrence, and Tony.
- Good Customer Service: The company is responsive, accommodating, and provides clear explanations of issues and solutions. Terry, the dispatcher, is also commended for her helpfulness.
- Problem Solving: Technicians address various issues, including thermostat setup, clean-out repairs, leaking showerheads, heater malfunctions, and leaky sinks.
- Reliable and Timely: The company strives to provide prompt service, even in urgent situations or on holidays.
- Cleanliness: Technicians are noted for cleaning up after themselves.
- Reasonable Pricing: One review specifically mentions a reasonable bill.
Reviews
View All on Google4.8
(769 reviews)
Jennifer Hipkins
March 12, 2025
Noah and Brian were two of the best technicians. Noah made sure we knew everything there is to know about our new digital thermostat and how things are operating outside and underneath the house. He is very knowledgeable about these products and made sure we were comfortable with everything before leaving.
Phillip Burns
October 3, 2024
One of our pups decided he needed to dig up the ground around our clean out. We immediately contacted Colonial Plumbing, and they had someone come over the next day. Carter was fantastic to work with, and immediately IDed the overall issue. He found a way to fix the problem without breaking our finances, and really put our mind at ease for the future. If we run into any future plumbing issues, Colonial Plumbing will be our first call!
Rita Green